Project Manager VoIP

Friday, 13 October, 2017  23:21
HOUSTON, California

Description

Project Manager VoIP -

Hi, Everyone.

Hope you are doing good.

Please see the job details below and let me know if you would be interested in this role.

If interested, please send me a copy of your resume, your contact details, your availability and a good time to connect with you.

JOB DESCRIPTION:

Responsibilities:

- Manage multiple contact center voice & data infrastructure projects and plan rollout of enterprise level contact center and voice systems that will be used to interact with advertisers, consumers and enterprises

- Coordinate new system deployments by working with internal engineering operations teams like Telecom, Network, Security, Hardware, and Data Center, external suppliers, and service providers

- Partner with the cross-functional engineering teams and related stakeholders to gather requirements, plan, design, manage and execute projects

- Manage all project timelines and communicate progress to business users and IT management

- Manage multiple simultaneous projects to deliver new features, upgrades, and capacity enhancements to current and future telephony network and platform designs.

- Oversee the creation of new processes and tools as necessary to support additional needs and requirements on an ongoing basis

- Facilitate any necessary training and knowledge transfer for internal Operations teams to support new contact center infrastructure implementations

Preferred qualifications:

- Knowledge of telephony and voice infrastructure technologies including VoIP/SIP, TDM, IVR, SBC

- Knowledge of general networking principles and protocols like TCP/IP, DNS, MPLS, BGP, peering, latency, jitter, packet routing, etc.

Job Type: Contract



Salary:-
Contract:-
Company:Ameriinfo, Inc.


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